Terms of service

Terms of Service

Last updated: [Insert Date]

Welcome to Goldsmith’s Bullion (“we”, “our”, “us”). By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Goldsmith’s Bullion. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to all the terms, you may not access the website or use our services.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding contracts
  • You will not use our products for any illegal or unauthorised purpose

3. Products & Pricing

We specialise in the sale of precious metals, including gold, silver, and related collectibles.

  • All prices are listed in GBP (£) unless stated otherwise
  • Prices may change without notice due to market fluctuations
  • We reserve the right to limit quantities or discontinue products at any time

4. Bullion Pricing & Market Volatility

Due to the live nature of precious metal markets:

  • All bullion prices are locked in at the time of order confirmation
  • Once an order is placed, it is final and cannot be cancelled or amended
  • We reserve the right to cancel orders in cases of pricing errors or market anomalies

5. Orders & Payment

  • Payment must be made in full at checkout
  • We reserve the right to refuse or cancel any order at our discretion
  • If payment is declined, your order will not be processed
  • We reserve the right to cancel any order where pricing is materially incorrect due to technical or human error, including pricing significantly below market value.

In cases of suspected fraud, we may request additional verification.

6. Shipping & Delivery

  • We aim to dispatch orders within 3 business days
  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers to the customer upon delivery

We are not responsible for delays caused by couriers or external factors.

7. Returns & Refunds

Please refer to our Refund & Return Policy for full details.

Important:
Due to the volatile nature of precious metals, bullion products are non-refundable and non-returnable once dispatched, unless faulty or incorrect.

8. Accuracy of Information

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Errors may occur
  • We reserve the right to correct any errors and cancel affected orders

9. Intellectual Property

All content on this site, including logos, images, text, and branding, is the property of Goldsmith’s Bullion and may not be used without permission.

10. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe on intellectual property rights
  • To transmit harmful code or malware

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our liability is limited to the value of the goods purchased

Nothing in these terms excludes your statutory rights under UK law.

12. Indemnification

You agree to indemnify and hold harmless Goldsmith’s Bullion from any claims, damages, or expenses arising from your breach of these Terms.

13. Governing Law

These Terms of Service are governed by the laws of England and Wales.

14. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting.

15. Contact Information

For any questions about these Terms, please contact us:

📧 help@goldsmithsbullion.co.uk